When is a tech solution the right one? How do you identify the right tech for the problem you are facing? A common problem in many organizations is essentially trying to throw tech at a challenge without fully exploring the parameters of the challenge.
Figuring out what to do can become even more overwhelming when you start asking whether you need a custom-made solution or you can purchase one off the shelf, if you need to simply upgrade a system or if an entire overhaul is necessary, and how much can be done in-house. You can find yourself lost in the details before you have even had a chance to really examine the big picture. However, the good news is that there is still a process you can follow even when the situation is a complex one. Consider ...
